Someone always at the end of the phone - our National Contact Centre in Cardiff hosts a great team of advisors available between 8am-8pm Monday to Saturday, the longest opening hours in the industry so we really are here when you need us. Our customers love our team, regularly scoring them 9 out of 10 for their service.
The biggest in-house technical dispense team in the business with a nationwide network of experienced engineers. They're supported by a Technical Contact Centre open 8am to 8pm Monday to Saturday and 9am to 6pm on Sundays, offering advice and helping you access our engineers when you need them.
A reliable and experienced distribution partner in Tradeteam, the UK's No. 1 and part of DHL the World's largest logistics company. Our customers regularly score our dray crews 9.5 out of 10 for being both friendly and helpful.
More feet on the street - from a dedicated Account Manager offering you regular face to face support to Account Executives activating offers and promotions, Wines & Spirits Managers to help you with range and menus and Customer Marketing specialists to work with you on key events and sponsorships.
Customer research – At Molson Coors our customers mean everything to us, that’s why we ask thousands of our customers each year for feedback, we listen, we learn and we act, striving to improve every aspect of our service.